Do not leave mandatory communication to day-to-day business
Booking confirmations, invoices, reminders and status emails are triggered automatically. This reduces errors and ensures that important information arrives on time.
Email automation
Automatically inform participants without appearing impersonal
edoobox automatisiert Bestätigungen, Erinnerungen, Rechnungen, Wartelistenhinweise und Follow-ups. With templates, placeholders and conditions, communication remains reliable, personal and close to the booking process.
TemplatesPlaceholderIF/EACH logicPDF attachmentsSMTP & Microsoft 365
Punctuality Participants automatically receive relevant information at the right time.
Consistency Templates secure the tone, content and mandatory information for all offers.
Relief The back office does not have to trigger standard emails every time.
Dynamically tailor emails to bookings and target groups
Placeholders, conditions and repeat logic enable content that doesn't sound like mass mail. Information may vary depending on the offer, language, participant details or booking status.
Core areas
Reliably manage confirmations, reminders and follow-ups.
Do not leave mandatory communication to day-to-day business
Booking confirmations, invoices, reminders and status emails are triggered automatically. This reduces errors and ensures that important information arrives on time.
Dynamically tailor emails to bookings and target groups
Placeholders, conditions and repeat logic enable content that doesn't sound like mass mail. Information may vary depending on the offer, language, participant details or booking status.
Integrate PDFs, templates and attachments into the process
Participation information, invoices, confirmations or documents can be linked to email templates. This means communication remains complete and comprehensible.
Check the sender and shipping route professionally
SMTP, Mailjet or Microsoft 365 ensure that automated communication does not look like a third-party system, but rather fits your organization.
In everyday working life
Timely communication without manual follow-up.
With email automation, confirmations, reminders and follow-ups reach your participants at the right time. Communication stays reliable and consistent, while your back office is noticeably relieved.
Operational added value
Which email processes edoobox automates
- Customize system emails such as booking confirmation, invoice, waiting list and reminders.
- Create your own email templates and trigger them around appointments.
- Use placeholders, IF conditions and EACH loops for dynamic content.
- Integrate PDF templates and attachments into communications.
- Consider multilingual communication and correspondence languages.
- Professionally set up sending via SMTP, Mailjet or Microsoft 365.
Proof
Why good email automation builds trust
Frequently asked questions
Questions about email delivery
Can I customize the content of automatic emails?
Yes. System templates and your own templates can be customized and expanded with placeholders, conditions and attachments.
Can I send reminders before an appointment?
Yes. Email tasks can be scheduled before or after appointments, for example for reminders or follow-ups.
Does edoobox support own senders?
Yes. Depending on the setup, shipping methods such as SMTP, Mailjet or Microsoft 365 can be integrated.
Can I take different languages into account?
Yes. Communication can be set up language-dependently, matching active system languages and participant profiles.
Related areas
To the product overview Matching functions for the same process
Create a test account and set up your first course
Create your free edoobox test account. In a personal online introduction, we then set up your first course offering together.