The Brack Alltron AG organizes a considerable number of further training courses every year: in 2024 there were around 125 of its own courses and events as well as around 150 partner and manufacturer training courses. However, this diversity entailed a lot of effort. Before the introduction of edoobox Each event meant numerous manual steps - from the announcement to registration management and communication with participants. Both the organizational team and the participants had to invest a lot of time.
In order to make processes more efficient and offer a modern booking experience, the Brack Alltron AG for the course and event platform edoobox decided.
Initial situation: Typical challenges before introduction
Before implementing edoobox stood up for the Brack Alltron AG a series of questions that many course providers know:
- How can I make the high manual effort involved in course administration and invoicing more efficient?
- How can confusing participant lists without a waiting list function be better handled?
- How can I simplify appointment scheduling if there is no integration into the existing website?
- How do I prevent additional effort if automatic confirmation emails to participants are missing?
- How do I keep track of the booking status and utilization of my courses?
- How can I modernize the registration process if it currently only works via email, fax or telephone?
- How do I solve the problem of missing waiting lists or replacement options?
- How do I organize course and participant data centrally without having to maintain multiple systems in parallel?
- How do you synchronize with calendars like Google or Outlook without entering everything manually?
These open questions made it clear: The existing processes caused a lot of administrative effort, a lack of transparency and a less than up-to-date participant experience. The range, bookability and professionalism of the offers were severely limited.
The solution: introduction of edoobox
With the introduction of edoobox Central functions were implemented that make the difference today:
- Online appointment booking: All courses can be booked directly online - the days of fax and telephone registrations are a thing of the past. By linking directly to payment options, the entire booking is completed in just a few minutes.
- Waiting list: Cancellations or replacements can be processed easily. Registered people can be given priority as soon as places are available. So können freigewordene Plätze effizient nachbesetzt werden.
- Collective registrations: One person can register up to 150 participants in one booking
- Automated reminders: Participants receive all information in a timely manner, eliminating the need for many emails and queries. The content and timing of the notifications can be flexibly adjusted – from the start of the course to the material list.
- Integration with calendars: Appointments are seamlessly transferred to Google or Outlook calendars. This means that both course instructors and participants have an overview of their booked events at all times.
- Flexible offer design: New courses or events can be created and published without much effort. Whether it's an individual appointment, a multi-day seminar or an ongoing series of courses - edoobox covers all formats.
- Participant management: Clear processes ensure that all data is maintained in one place. The clear structure allows administrators to maintain control over registrations, invoices and communication at all times.
- Corporate design customization: The system adapts to the brand identity of the Brack Alltron AG on. Colors, logos and fonts can be fully customized so that the booking route looks like part of the company website.
- Multilingualism: Offers can be presented in several languages. Edoobox currently offers 28 languages.
- B2B-Buchungsprozess: Collaboration with partners and companies has also become more professional and easier, because corporate customers can book quotas directly or register several employees at the same time - all with just a few clicks.
Implementation: Simple & supported by strong service
The introduction of edoobox went smoothly and without any major hurdles. After a short training period, the team was able to use the most important functions independently and integrate them into everyday life step by step.
Quote the Brack Alltron AG:
"Once you get used to it, it's very easy to use. But what impresses me most is the personal contact with you edoobox-Team – friendly, solution-oriented and always helpful. The support is really great!”
Results: Significant time savings and satisfied participants
The introduction of edoobox has the course organization for both Brack Alltron AG noticeably changed:
- Thanks to templates and predefined course specifications, preparing and publishing a new course now only takes around 3 minutes - a huge difference compared to the previous, much more time-consuming approach.
- Overall, the administrative effort has fallen significantly and processes are more structured and transparent throughout.
- The uncomplicated online booking offers great advantages for participants: you can register at any time, from anywhere and without media disruption. Questions or complaints have almost disappeared - for them Brack Alltron AG a sign that the process is “working smoothly.”
In addition, the Brack Alltron AG highlights how strong edoobox can be adapted to your own needs. What is particularly appreciated is "the ability to adapt the system individually to a wide range of offers and course types. Many functions and settings could be configured exactly to our needs."
The platform is also flexible when it comes to further development: “If something is missing or needs to be improved, we report it directly edoobox – and our wishes are implemented in around 95% of cases. The system currently fits our requirements very well – a flexible booking system with specialized features.”
In addition to these operational improvements, a look at long-term development also shows the positive effect:
In the last twelve years the... Brack Alltron AG increased bookings by 565.4%, while revenue grew by 252.8% over the same period.
Conclusion: Efficiency, flexibility and professional support make the difference
The Brack Alltron AG What is particularly impressive is its easy handling and flexible use edoobox – suitable for their extensive and diverse course offerings. The automated processes save valuable time, significantly reduce administrative effort and ensure transparent participant management.
In addition, personal, solution-oriented support is available from edoobox at the center of the positive experience. The ability to adapt the system individually to your own needs makes edoobox a powerful and reliable partner in course management.
The Brack Alltron AG therefore makes a clear recommendation: If you want to manage many courses or events efficiently and professionally, you will find it in edoobox a modern, practical solution with real added value.
Tip: Anyone who knows similar challenges should free Test phase of edoobox use it and see the benefits for yourself.
