Identify the outstanding amount
The invoice total and recorded payments show the outstanding amount.
Dunning
Outstanding amounts at a glance. Queries in context
Is the seminar fee still outstanding, or has the event registration been paid? Check the invoice, payment and booking together. The available details help your team resolve queries and follow up personally on outstanding amounts.
- Invoice total
- Payment status
- Remaining balance
- Booking context
- Follow up
Payment status & follow-up
Keep track of participation fees and outstanding amounts
Review seminar fees and event invoices alongside their bookings. Your team sees the invoice total, recorded payments and remaining balance together.
Match payments
Check payment information in the related booking and invoice rather than reconciling separate lists.
Answer queries in context
Use the invoice document and participant record when a participant or company has a billing question.
Core areas
Track open payments in a structured manner
See what is still outstanding immediately
The invoice total and recorded payments provide the basis for checking the outstanding amount.
Keep the relevant booking at hand
Review an outstanding payment alongside the invoice, event and participant.
Follow up with the right information
Use the invoice document and participant record to resolve queries and follow up personally on an outstanding payment.
Operational added value
What makes dunning manageable in edoobox
Check outstanding invoice amounts.
Take recorded payments into account.
Open the invoice and booking together.
Use invoice documents to answer queries.
Use the participant record for personal follow-up.
Your benefits
Why good visibility is better than late reaction
Transparency
Review the amount and payments together
Assignment
Include the relevant course booking directly
Queries
Respond with the right invoice document
Frequently asked questions
Questions about dunning
Can I identify outstanding amounts?
Yes. The invoice total and recorded payments show the outstanding amount for a booking.
Are payment reminders sent automatically?
Automatic payment reminder rules cannot currently be enabled. The functions shown here help your team check outstanding amounts and follow up personally.
How does this relate to invoicing and Payment Hub?
Invoicing provides the invoice document, while the payment status belongs to the booking. Together, this information forms the basis for your follow-up.
Your next event starts here
Create your free edoobox trial account. In a personal online introduction, we will set up your first course, seminar or event together.