Email automation

The right message before and after your event

A confirmation after seminar registration, a reminder before the event or course materials as an attachment: manage your communications with system templates and custom emails. The task scheduler handles scheduled delivery.

Automated course communication with reminders, confirmations and follow-ups within the team
  • Templates
  • Placeholder
  • IF/EACH logic
  • PDF attachments
  • SMTP & Microsoft 365
From a booked place to a good start

Everything for your event. Already in the inbox.

Seminar confirmation, course materials, admission ticket and calendar entry belong together. Your participants receive the right information, and your team gains time for personal questions.

Populated system email templates with a personal confirmation message, registration PDF, course ticket and calendar fileEmailFind all settings for email correspondence between your organisation and the participants in your offerings here.SettingsServerSystem templatesCustom templatesEmails to participantsBooking processConfirmation emailYour place is reserved: ##OfferName##Attachment: Booking.pdf (registration)Anmeldung_Weiterbildung.pdfAttachment: Eintrittskarte.pdfIhr_Kursticket.pdfAttachment: Session ICS fileKurstermine_##OfferName##.icsCancellationCancellation requestedCancellation requested: ##OfferName##Cancellation confirmationCancellation confirmed: ##OfferName##
Benefits in everyday event management

A good start begins before the first lesson.

  1. Confirmed

    Reassurance after booking

    The registration is received. Your participants know straight away.

  2. PDF + Ticket

    Documents at hand

    Participants receive their registration document and ticket with the confirmation.

  3. ICS

    The calendar entry comes with it

    The calendar file lets participants add their booked seminar or event directly to their own calendar.

1Booking confirmedYour course place is confirmed2Documents includedConfirmation and admission ticket3Session in the calendarICS file for your participants
Core areas

Reliably manage confirmations, reminders and follow-ups.

System templates

Prepare booking confirmations and status emails

Customise templates for bookings, invoices and waiting lists. Each booking action triggers the corresponding system message.

Dynamic content

Use event and participant data

Use placeholders for the greeting, offering and session. IF conditions and EACH loops support conditional text sections and repeated content.

Task planner

Schedule reminders and follow-ups

Schedule tasks from system templates or your own email templates. Pending tasks, recurring tasks and the archive keep the process traceable.

Documents

Include documents with the message

Add PDF templates and attachments. The outbox shows messages for an email address, helping you investigate delivery queries.

Operational added value

Which email processes edoobox automates

  • Edit system templates and your own email templates.

  • Use placeholders, IF conditions and EACH loops.

  • Schedule tasks before or after a session.

  • Check pending and recurring system tasks in the task scheduler.

  • Include PDF templates and attachments with emails.

  • Set up correspondence languages and the preferred delivery method.

Scheduled tasks

Plan seminar and event communications in advance

The task scheduler runs system tasks and tasks from your email templates. Prepare messages around your events and see what is still pending or has already been processed.

Pending tasks

Check the tasks scheduled to run next. The scheduled time makes the next step in the process clear.

Recurring tasks

Prepare tasks that are created repeatedly for new bookings. Your team no longer needs to set up the same email delivery for every registration.

Archive

Use the task archive to track processed system tasks. You can also check message history in the outbox.

1PrepareSet the template and timing2RunScheduled course emails3TrackProcessed tasks in the archive
Your benefits

Prepare standard communications once

Punctuality

Participants automatically receive relevant information at the right time.

Consistency

Templates secure the tone, content and mandatory information for all offers.

Relief

The back office does not have to trigger standard emails every time.

Frequently asked questions

Questions about email delivery

Can I customize the content of automatic emails?

Yes. System templates and your own templates can be customized and expanded with placeholders, conditions and attachments.

Can I send reminders before an appointment?

Yes. Email tasks can be scheduled before or after appointments, for example for reminders or follow-ups.

Does edoobox support own senders?

Yes. Depending on the setup, shipping methods such as SMTP, Mailjet or Microsoft 365 can be integrated.

Can I take different languages into account?

Yes. Communication can be set up language-dependently, matching active system languages ​​and participant profiles.

Your next event starts here

Create your free edoobox trial account. In a personal online introduction, we will set up your first course, seminar or event together.

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