Brack Alltron AG organizes a substantial number of continuing education activities each year: In 2024, these included around 125 of its own courses and events plus approximately 150 partner and manufacturer training sessions. This variety brought considerable work. Before edoobox was introduced, each event involved numerous manual steps, from publishing the offer and managing registrations to communicating with participants. Both the organizing team and the participants had to invest a great deal of time.
To make processes more efficient and offer a modern booking experience, Brack Alltron AG chose the edoobox course and event platform.
Initial situation: Typical challenges before introduction
Before implementing edoobox, Brack Alltron AG faced a series of questions familiar to many course providers:
- How can I make the high manual effort involved in course administration and invoicing more efficient?
- How can confusing participant lists without a waiting list function be better handled?
- How can I simplify appointment scheduling if there is no integration into the existing website?
- How do I prevent additional effort if automatic confirmation emails to participants are missing?
- How do I keep track of the booking status and utilization of my courses?
- How can I modernize the registration process if it currently only works via email, fax or telephone?
- How do I solve the problem of missing waiting lists or replacement options?
- How do I organize course and participant data centrally without having to maintain multiple systems in parallel?
- How do you synchronize with calendars like Google or Outlook without entering everything manually?
These open questions made it clear: The existing processes caused a lot of administrative effort, a lack of transparency and a less than up-to-date participant experience. The range, bookability and professionalism of the offers were severely limited.
The solution: Introducing edoobox
Introducing edoobox brought key features that make a difference today:
- Online appointment booking: All courses can be booked directly online. Fax and telephone registrations are a thing of the past. Direct integration with payment options means the entire booking is completed in just a few minutes.
- Waiting list: Cancellations and replacement participants can be handled easily. People on the list can be given priority as soon as places become available. Vacant places can therefore be filled efficiently.
- Group registrations: One person can register up to 150 participants in a single booking
- Automated reminders: Participants receive all the information in good time, eliminating many emails and follow-up questions. Notification content and timing can be adjusted flexibly, from the course start to the materials list.
- Calendar integration: Appointments are transferred seamlessly to Google or Outlook calendars. Course leaders and participants always have an overview of their booked events.
- Flexible offer design: New courses or events can be created and published with little effort. Whether a single session, a seminar lasting several days or an ongoing course series, edoobox supports every format.
- Participant management: Clear processes ensure that all data is maintained in one place. The clear structure keeps administrators in control of registrations, invoices and communication at all times.
- Corporate design customization: The system adapts to Brack Alltron AG's branding. Colors, logos and fonts can be fully customized so that the booking journey feels like part of the company website.
- Multilingual support: Offers can be displayed in several languages. edoobox currently offers 28 languages.
- B2B booking process: Working with partners and businesses has also become more professional and straightforward, as corporate customers can book allocations directly or register several employees at once, all with just a few clicks.
Implementation: Simple & supported by strong service
Introducing edoobox was straightforward and involved no major obstacles. After a short familiarization period, the team could use the main features independently and gradually integrate them into everyday work.
A quote from Brack Alltron AG:
“Once you are familiar with it, the system is very easy to use. What impresses me most, though, is the personal contact with the edoobox team: friendly, solution-oriented and always helpful. The support is truly excellent!”
Results: Significant time savings and satisfied participants
Introducing edoobox has noticeably changed course organization at Brack Alltron AG:
- Thanks to templates and predefined course specifications, preparing and publishing a new course now only takes around 3 minutes - a huge difference compared to the previous, much more time-consuming approach.
- Overall, the administrative effort has fallen significantly and processes are more structured and transparent throughout.
- Straightforward online booking brings major benefits for participants: They can register at any time, from anywhere, without switching channels. Follow-up questions and complaints have almost disappeared. For Brack Alltron AG, this shows that the process “works smoothly”.
Brack Alltron AG also emphasizes how extensively edoobox can be adapted to its own needs. It particularly appreciates “the ability to customize the system for a wide variety of offers and course types. Many features and settings could be configured exactly to our requirements.”
The platform is also flexible when it comes to further development: “If something is missing or needs improving, we report it directly to edoobox, and our requests are implemented in around 95% of cases. The system currently meets our requirements very well: a flexible booking system with specialized features.”
In addition to these operational improvements, a look at long-term development also shows the positive effect:
Over the last twelve years, Brack Alltron AG increased the number of bookings by 565.4%, while revenue grew by 252.8% over the same period.
Conclusion: Efficiency, flexibility and professional support make the difference
Brack Alltron AG is particularly impressed by edoobox's ease of use and flexibility, which suit its extensive and varied course offering. Automated processes save valuable time, significantly reduce administrative work and ensure transparent participant management.
The personal, solution-oriented support from edoobox is also central to the positive experience. The ability to tailor the system to individual needs makes edoobox a powerful and reliable partner in course management.
Brack Alltron AG therefore makes a clear recommendation: Anyone looking to manage many courses or events efficiently and professionally will find a modern, practical solution with real added value in edoobox.
Tip: If you face similar challenges, use the free edoobox trial and experience the benefits for yourself.
