A ten-visit pass for a yoga studio, a language pass for regular conversation classes or access to in-house training. Many activities are at their best when people come back regularly.
With the new Subscription Manager for memberships and passes, you can set up these models in edoobox. You decide which activities are included, how long a membership lasts and what benefits your customers receive. You can also offer multi-visit passes and, if you choose, let customers share visits with friends or family.
Developed with one customer and shaped by ideas from many
The Subscription Manager began as a specific customer project that we planned and delivered together. We also incorporated requests we had gathered from other edoobox customers over time.
That feedback showed us how varied the requirements are. A club might need annual memberships, a studio might need multi-visit passes and a school might need to control access to specific learning opportunities. We wanted to build an add-on that could support those different business models.
The result brings memberships, fixed-term subscriptions and multi-visit passes into your existing course booking process.
More reasons to come back
People who enjoy an activity should be able to plan their next visit easily. A multi-visit pass gives them a reason to commit while leaving them free to choose the activities that suit them.
A yoga or fitness studio could offer a ten-visit pass for selected classes that can be booked individually. A language school could offer a conversation pass for regular practice without asking learners to commit to a single course series. Creative studios and leisure providers could package several bookable workshop visits together.
Your customers have a good reason to come back, and individual bookings can grow into lasting customer relationships.
Time-based memberships give you more options, from a club membership for a calendar year to a subscription with a custom term that starts when it is activated. You choose which activities and benefits to include.
A multi-visit pass that lets people share the experience
Some activities are best enjoyed together. That is why you can let other people redeem visits from a multi-visit pass.
If sharing is enabled, customers can use a code to share the pass balance with friends or family. They can also give away individual visits as separate redemption codes. A customer at a creative studio could give someone a workshop visit as a gift, or several family members could try the same leisure activity.
You decide whether to allow sharing. Shared visits still come out of the existing pass balance, so you can track how many visits are left.
Memberships can also determine who can book
A membership can determine who is eligible to use a particular booking option, with or without a discount.
A company could grant employees access and link it to booking options for in-house training. A school could reserve certain member prices or booking options for its learners. An association could offer its members special rates for professional events.
You can keep those booking options visible so people can see what you offer. Only people with the appropriate membership can select them. Set up your price categories to control who can access each rate.
You can also grant these permissions internally without making them available for public purchase.
What should you call it? We call it a membership. You can name your offers in whatever way suits you. Examples include Campus Pass, Team Access, Learning Subscription, Annual Membership and Workshop Pass.
Our goal is to connect booking with entry
We are already looking ahead with the Subscription Manager. We want to build a closer connection between bookings, memberships and entry to a venue.
In future, for example, a smartphone solution or a connected turnstile could determine which entrance each member or participant can use and how many minutes before their appointment they can enter.
A studio could use this to make entry easier before a booked training session. A learning centre could assign different entrances to different groups. A leisure venue could link each booking more closely to the right to enter.
Access control is part of our development plans. We want to design the workflows and integrations together with the organisations that will use them day to day.
More possibilities with edoobox add-ons
Alongside the Subscription Manager, we are introducing edoobox add-ons. You can now enable extra features on your existing edoobox subscription and tailor your account to your needs.
Go to Settings → Plugins to see the add-ons available for your account, what they include and their terms. You can also activate the Subscription Manager there, then set up your memberships, passes and booking pages.
These guides will help you get started. Set up memberships and passes and Activate and manage add-ons.
Your idea could become the next add-on
Is there a feature that would make your day-to-day work with edoobox easier? Tell us about it. We take the time to hear your ideas directly and understand which workflow you want to improve.
Some add-ons are already being tested. If your use case fits, we can look at whether we can give you access.
Whether it is a shareable multi-visit pass, offers reserved for members or an idea for venue access, get in touch and tell us what you would like to make possible with edoobox.
