Buy subscriptions and use them in offer bookings
A participant subscription can grant an offer discount, unlock a price category, or both. edoobox checks eligibility for the person actually participating. The payer of a group booking does not automatically transfer their personal membership to the other people.
Buy a subscription as a customer
- Open the membership catalogue through navigation or a purchase link published by the organiser.
- Check the description, price, validity, uses and benefit of the desired plan.
- Select the purchase action. Identify the person and complete the information requested in the form. Depending on the configured design, log in or enter your details during the purchase process.
- Review and confirm the required legal texts. For a pass configured accordingly, you can also choose to issue individual usage codes.
- Complete the shopping cart and any required payment.
- Then open My memberships. Check status, period and remaining uses, along with any available payment and invoice actions.
A free purchase is activated without an outstanding payment. A paid purchase becomes usable only once sufficient payment has been confirmed. If a fixed period starts later, the already paid entitlement remains scheduled until it begins. A relative term begins upon activation after payment.
As the organiser, you control the shared process through the booking view, shopping cart and completion action in Design Manager. The selection there determines how customers move from the booking process to the shopping cart.
Check legal texts, login and joint completion
A login assigns the purchase to a person. The required legal text confirmations are additionally given in the respective purchase route, including a public purchase for 0.00. An existing profile does not replace these confirmations. If a new text version is published while an individual purchase is open and completion is therefore rejected, reload the plan and confirm the current version.
In the shared shopping cart, Add to cart is an intermediate step. Check the central legal texts of the subsequent course checkout. In the mixed purchase examined, the complete subscription text evidence from an individual purchase is not stored in the same way against the subscription period. The guide to subscription legal texts in the shopping cart explains this limitation and separate individual purchase.
Unlock a restricted price category
For a price requiring a subscription, customers still see the price but cannot select it without the appropriate entitlement. A notice names the required membership. If several plans are specified, one is sufficient; their names appear in an expandable list. Plans available for public purchase may be linked directly.
- Identify the person receiving the benefit during booking. Without an identifiable person, their personal entitlement cannot be checked.
- Check the notice next to the member price. If the person already has a usable membership, selection can be unlocked.
- If they do not, open any available link there to a suitable published plan.
- Add the subscription for the same person to the same shopping cart and return to the course price selection.
- Select the unlocked price and complete the subscription and course items together.
A suitable subscription assigned to the same person in the shared shopping cart can already unlock the price category for joint completion. The plan need not offer a monetary discount: even a plan with 0 percent can satisfy the access prerequisite.
If you remove the last suitable subscription from the shopping cart, the price selections and reservations dependent on it are withdrawn. The entered participant data is retained. Select another available price or add an appropriate entitlement again. An incomplete shopping cart cannot be completed with a member price that has since become invalid.
Alternatively, the person can first buy the subscription separately and complete any required payment. Once the personal membership is usable, they restart the course booking and identify themselves as the same person. This approach is also useful if you do not offer a shared cart.
Which prerequisites edoobox checks
| Check | Typical reason for a missing unlock |
|---|---|
| The correct person | The membership belongs to the payer, but not to the selected participant; or the person has not yet been identified. |
| Current status and payment | The entitlement is still awaiting payment, scheduled, ended or insufficiently paid. |
| Validity period | The time-based membership has not yet started or has already expired. Usage is checked during booking; the offer date alone does not replace this check. |
| Scope | The offer is outside the membership’s stored scope. |
| Pass balance | The last use has been consumed or reserved in another ongoing booking process. |
| Price condition | The person has a subscription, but none of the plans selected for this price category. |
Access and monetary benefit are checked separately. One suitable membership may satisfy a price condition while another provides the better monetary benefit. A fixed discount in a foreign currency is not converted; an otherwise suitable access prerequisite can nevertheless be satisfied.
Understand the calculated benefit
Without manual selection, edoobox determines the appropriate permitted benefit. Multiple membership discounts are not simply added together. For the same monetary benefit, the entitlement expiring sooner is considered first, followed by the older entitlement. The discount reduces the eligible offer item to no less than zero.
A promotion discount and membership benefit are also not added together for the same eligible item. edoobox compares benefits per person and price item; if the positive benefit is equal, the promotion takes priority. This prevents a limited pass use from being consumed solely for an equal monetary discount. However, if the same pass must satisfy the access prerequisite, that use remains necessary.
For several people, the check is performed per person. A price item with several units is calculated using its respective quantity logic. Additional services or fees do not receive a blanket membership discount from this.
If the membership selection widget is present in the Bootstrap 5.3 design and selection is allowed, customers can see their existing suitable memberships for each person and apply a selection. The layout and switches are explained under Design Manager: Subscriptions and customer area.
Backend bookings and deliberate corrections
An administrative booking also uses the booked person’s personal memberships. An existing benefit is visible in the Membership benefit card in the booking details.
Authorised admins can, in certain cases, deliberately use a required price category in the backend for an identified person even if, for example, an active, paid or suitable membership is missing. Administrative price approval remains traceable; it does not itself create a membership discount or consume a pass use. Customers cannot set this exception themselves in the public booking process. Use it only as a deliberate pricing decision.
- If a benefit is incorrect, open the booking details.
- In the Membership benefit card, select Remove benefit.
- Read the effect on the total and pass usage, enter a reason and confirm removal.
- Check the new total and any existing invoice. Any necessary invoice correction must be made deliberately.
Removal remains effective for this booking even if participants, quantity or price category are recalculated later. The card continues to display the removed benefit with its reason and time. If the pass was used solely for the monetary benefit, the use is returned; if it is still required as proof of access, the use remains claimed.