Seat registration: assign unnamed group places later

A group booking can initially reserve places without naming every participant. You can assign these unassigned group places (“unnamed user”) to a person later. Alternatively, the invited person completes their own details using the Place registration template.

Reservation and personal details are two steps. The place already belongs to the group booking; later registration assigns it to the correct person.

Prepare booking and customer area

Configure the offer for the intended group registration process, in which not all names are needed immediately. See Registration types and Group registration without participant data.
Open the completion page or account template in the Design Manager.
Edit All bookings and, if needed, enable Assign place – Show button for group participants without an assignment?.
Save and check the participant account with a booking that contains an unassigned spot.

If the button is disabled or an invitation already exists, the display differs. Check open spots and already assigned persons separately.

Design a custom place registration template

In the Body area, select the Place registration template.
Use Invitation greeting so that the person recognizes the reason for the registration.
Insert the required form fields with correct data field linkage. Maintain labels, required fields, and validations.
If necessary, add a text block and the participant photo in the Bootstrap 5.3 design.
Save widget contents and layout, and open an intended invitation link.

This template uses a dedicated selection of form components. The billing address, login widget and price category selector are not part of place registration. The page provides the Complete registration button.

How the person making the booking assigns a place

In their account, the main booking contact opens the booking and uses Assign place for an unassigned group place. They enter the details requested in the dialog and confirm. Pass the registration link or QR code to the intended person yourself. The invited person opens it and completes the required data. This process does not automatically send an invitation email.

The personal registration link is intended for 20 days. Pass it to the correct person and treat an expired link as a separate error case. After successful completion, edoobox shows a confirmation. An already used or no longer valid registration link shows an error message. Provide a contact option for this case in your own notes.

Assign a person in the administrative booking profile

In the booking overview, edoobox groups unassigned participations by price category. Open the booking and use Assign participant for the relevant group. Enter first and last name and the required contact details, then confirm with Add. The booking contact’s company may be used as a starting value; check it for the person actually participating.

Under Change participations, unnamed participations can be added or removed within the permitted limits. These actions are blocked for a cancelled booking. Changing the number and assigning a person are different operations; check capacity, price category and booking amount afterwards.

Example: Company reserves five workshop spots

The company contact books five spots. Two persons are known, three participations remain open. In the customer area, the contact can assign the open spots. An invited employee opens the intended link, adds their own details, and completes the registration. The administration then checks that the booking still has five participations and that the employee was assigned to the correct open spot.

Check the result

Open, invited, and assigned spots are distinguishable.
The person registering later is assigned to the existing place and the correct price category.
Required fields and a wrongly formatted input field show understandable feedback.
Successful, already used, and invalid links show different states.
The account page and registration page work in every offered language and on mobile.
After the assignment, the participant list, booking amount, and necessary documents are correct.

Expired invitation or already occupied spot

First check in the account whether the collective spot is still open or is managed as an invitation. Open the current booking again and use the registration link provided there. The editing action in the assignment dialog and the personal registration link are different links with their own validity. An already assigned spot should not be occupied by a second person through re-registration.

If the invited person cannot complete registration, check the required fields in the Place registration template and their visibility for group participants. Resolve the assignment through administrative booking editing if necessary. Afterwards, check the names of individual participations and that the number of booked places is unchanged.